1. Introduction
Sweet Bonanza Construction ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, services, and business operations.
This policy applies to all visitors to our website (www.sweetbonanza-construction.com) and customers who request quotes, engage our services, or communicate with us.
2. Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, mailing address, company name
- Quote & Project Information: Project description, location, budget, timeline, project type, files or documents you upload
- Communication: Messages, inquiries, feedback, or correspondance
- Payment Information: Billing address, payment methods (processed securely by third-party providers)
- Account Information: Login credentials if you create an account
Information Collected Automatically
- Website Usage: Pages visited, time spent on pages, referral source, browser type, device information
- Cookies & Similar Technologies: Small data files stored on your device to remember preferences and track usage
- IP Address & Location: General geographic location based on IP address
- Analytics: Visitor behavior patterns, traffic flow, performance metrics
3. How We Use Your Information
We use collected information for the following purposes:
- Providing Services: Processing quote requests, delivering construction services, project management
- Communication: Responding to inquiries, sending confirmations, project updates, customer support
- Marketing: Sending newsletters, promotional offers, company updates (with your consent)
- Website Improvement: Analyzing user behavior, optimizing website performance, enhancing user experience
- Legal Compliance: Meeting legal obligations, responding to legal requests, protecting rights
- Fraud Prevention: Detecting and preventing fraudulent activity, protecting security
- Quality Assurance: Training, quality monitoring, customer satisfaction surveys
4. Information Sharing & Disclosure
We do not sell your personal information. However, we may share information with:
- Service Providers: Contractors, vendors, payment processors who assist in business operations
- Business Partners: Subcontractors, architects, engineers involved in your project (with your consent)
- Legal Requirements: Government agencies, law enforcement when required by law
- Business Transfers: In case of merger, acquisition, or sale of assets
- Affiliates: Parent, subsidiary, or related companies under appropriate safeguards
5. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (SSL/HTTPS)
- Secure servers and firewalls
- Access controls and authentication
- Regular security assessments
- Secure data disposal procedures
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights & Choices
Email Communications
You can opt out of promotional emails by clicking the unsubscribe link in any email or contacting us directly.
Cookies
You can control cookie settings through your browser. Disabling cookies may affect website functionality.
Data Access & Correction
You have the right to request access to, correction of, or deletion of your personal information. Contact us with your request.
7. California Privacy Rights (CCPA)
California residents have the right to:
- Know: Request what personal information we collect and how we use it
- Delete: Request deletion of personal information (with exceptions)
- Opt-Out: Opt out of the "sale" or "sharing" of personal information
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, please submit a verified consumer request to: privacy@sweetbonanza-construction.com
8. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies for:
- Essential Cookies: Required for website functionality
- Performance Cookies: Measuring website performance and user behavior
- Marketing Cookies: Tracking user interest for targeted advertising
- Third-Party Analytics: Google Analytics, Facebook Pixel for aggregated insights
You can manage cookie preferences through our cookie banner or browser settings.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information immediately.
10. Third-Party Links & Services
Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website notice. Continued use of our website constitutes acceptance of updated policies.
For privacy inquiries, requests, or concerns, please contact:
Privacy Officer
Sweet Bonanza Construction
Email: privacy@sweetbonanza-construction.com
Phone: (555) 123-4567
Address: 123 Construction Avenue, Houston, TX 77001